Gabb wireless customer service chat. Customers are also responsible for shipping costs.

Gabb wireless customer service chat Hope this helps!-Reagan Get help with Gabb billing, orders, upgrades, cancelation, buying, purchasing, and more. Pinwheel will reimburse Early Termination Fees (ETFs) incurred as a result of terminating an existing cell phone contract with Gabb Wireless, Troomi Wireless or Bark Technologies. Overall, we've been customers for several years and only had to contact customer service a handful of times. Chat . MT Soft Reset to the Gabb Watch 3: Hold the power button down for 4 seconds Wanted to chime in here. 12/26 order was placed for 162. It will take you to new screen where you can create message at bottom of screen. I got Gabb Watch3 #2 in the mail - I had the same issue, but then my son damaged it. Device Ownership: Until you have made all 24 payments, Gabb Wireless retains ownership of the device(s). Their customer service responds quickly and you get to chat with a real person! Date of experience: June 03, 2024 Contact Gabb by clicking on our chat in the bottom corner or by dialing 611 on your Gabb Phone to cancel your new service activation or to request a return. But customer service said it’s 2. 5499 For Customer Service: 1. Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. Gabb provides phone and live chat support from 7 am to 7 pm MST Monday to Friday and 7 am to 3 pm MST on Saturdays. Customer Support can be contacted through chat on www. As you can see in the video, I logged into my account, selected an opti Sep 1, 2024 · Gabb Wireless Service Highlights While devices are certainly important, software and network capabilities play an equally critical role when assessing a modern phone provider. Hope this helps! 428 people have already reviewed Gabb. With a mission to protect children, Gabb provides safe tech for kids. Concerning your MyAccount not showing the Gabb Phone 4 Pro personal information, there are a few things that can be done to get this feature working properly: View complaints of Gabb Wireless, Inc. Reset the MMS with Customer Support: Our Customer Support can be contacted by chat on www. Gabb Wireless . Customer Support. MT & Saturday from 7:00 a. Our live support hours are Monday-Friday from 7:00 a. Chat (customer preferred): Chat live with our support team; Phone: 385-235-6646 There are two ways you can contact Gabb: Live chat Chat with a Gabb Support agent Monday-Friday from 7:00 a. Nov 6, 2024 · To help right this, our amazing Customer Support team can preform a sync to your MyAccount to help ensure the proper model number is assigned. Feb 17, 2025 · Edit: Customer service reached out considering our recurring issues every couple months. If your line has already been suspended due to a missed payment, our amazing Customer Support team will be able to quickly help. 58 out of my account on the 4th of every month. To help us Identify any issues you may come across, please copy the information below and provide it to a Gabb Employee so we can assist you. This offer is valid for customers who purchase a phone from Pinwheel from May 1, 2023 through June 31, 2025. We are so grateful for their watches and phones. Although the text chat customer service is very good and does everthing you could want to do, it is a little strange that the webcite cant even do a simple thing like order a phone. . Once set up, you'll be able to check the location of each phone with a simple tap. We have been unable to download any apps to the phone. You can name each phone, manage your account, and access helpful support resources. I haven't had any issues. m Jan 9, 2025 · Reset with Customer Support: Our Customer Support can preform many resets to help resolve this Contact Customer Support by Live Chat on www. Phone wouldnt connect to app or work Called support, online support and sent email. Jun 27, 2023 · Gabb doesn’t provide mobile data and internet access on its devices. Learn about Gabb Wireless culture, salaries, benefits, work-life balance, management, job security, and more. May 11, 2023 · Commercial information such the type(s) of service subscribed to, service dates, customer type, account balance and status; Internet and network information such as IP address, data collected by cookies and similar technologies, device specifications such as device IDs, specifications, and operating system; Feb 17, 2025 · 438 people have already reviewed Gabb. MT Last Option is to unpair and pair back to the Gabb Phone 3 Pro: Our amazing Customer Support team can help get that new charger sent out to you. Please give us a call at (385-235-6646) or chat with us during our normal business hours: Feb 23, 2025 · How much does Gabb Wireless in the United States pay? See Gabb Wireless salaries collected directly from employees and jobs on Indeed. I've done all the trouble shooting steps including the factory reset and contacted customer service as well. So, even though Gabb uses Verizon’s 4G LTE network, you won’t have access to cellular data. Service provided by Global Connection Inc. Our amazing Customer Support Billing Department is able to right your account. com, or by phone call at 385. To get that order placed, please contact our Customer Support by chat at www. Chat about Gabb Music, Gabb Messenger, MyGabb App, and more. Remote Reset line with Customer Support. But then they told me I never agreed to an actual contract. The phone customer service rep Tricia was rude and unhelpful. no one could tell me how to do this. We have had the same experience of great service so far! “Gabb plans Aug 6, 2024 · You can remove access to these apps under “App Management” on your Gabb Account at any time. Easily port your Gabb phone number to your selected cellular carrier after purchasing Pinwheel. Step 1: receive the box in the mail . I've had emails that take a week at times to get answers in the past. Share Knowledge. Customer Service. Oct 31, 2024 · Call MyGabb customer service faster, Get Support/Help, Pricing Info and more. Its support lines are closed on Sundays. You can learn more here in our Cancel a Gabb Line help article. Gabb Watch3 #1- The call failed when I called the watch. 0204. You will become the owner of the device after making all . View BBB customer reviews of Gabb Wireless, Inc. Step 2: open the box and remove the phone, , cord, Terms and Conditions. Customer Support can be contacted by chat at www. Offers vary by state and service may not be available in all states or areas. Need to talk to a representative? Try here for Sales: 1. I tried contacting support a couple days ago and hadn't heard back so I tried contacting them today via chat. You can contact Customer Support by live-chat on www. I will contact support again tomorrow to see if they can fix it. 37 12/30 package arrived @5:14 5:26 package was opened and attempted set up. The customer service hours are limited. Share insights on Gabb Phone models like Gabb Phone Plus and Gabb Phone 3 Pro. Tue original warranty was still in play and they replaced the watch. Thank you for troubleshooting with us to make this right! The Gabb watches were advertised to have accurate and on time geo location and tracking, 14-18 hour battery life, ease of use, consistent service connection and reliable texting/calling. Customer Support can be contacted by chat on www. Jan 9, 2025 · If you are not seeing a change to your MyAccount or Gabb Phone after these steps, our Customer Support would be more than happy to look further into this with you. Jan 9, 2025 · Chat about Gabb Music, Gabb Messenger, MyGabb App, and more. MT, Saturday from 7:00 a. Enter your questions below. MT by clicking Chat with Us! at the bottom-right corner of this page. No worries. If you do not have the extended warranty for that line, you can purchase a replacement through your Gabb Account online. 66,458 likes · 4,674 talking about this. Be prepared to do basic ordering, switching phone #'s or even sign in problems via the text chat feature on their website. Live Chat Agent. m-6:30 p. Gabb offers a proprietary environment purpose-built for kids, spanning everything from its operating system to eliminating visibility into inappropriate apps and content. For the sake of having a good purchase, do NOT go to this company, there is only 4 gb of ram in the 4 pro and is hogged up by MyGabb meaning on a hot day it will lag like crazy, Gabb messenger is labeled as malware on the phone, Gabb will only allow Gabb Music and no other music services, as well as An inaccurate Maps and Weather app Very restrictive settings (a reason the gps Have maintained and continue to maintain your Gabb Wireless account in good standing; Gabb reserves the right to deny eligibility to participate in the Purchase Plan for any reason. Any further Customer Support information can be found on our website under Contact Us. Account Management. No internet browser. But I've always had good support when calling in directly using the customer support phone number 3852356646. Our friendly customer care team is here to walk you through the steps of getting your Pinwheel set up. m. customer service. If you are currently experiencing this, please contact Customer Support by chat at www. standupwireless. If you set up a new line when you wanted to transfer your service, we’ll need to help you cancel that line and transfer your service to your new Gabb Phone 4 or 4 Pro. Setting up your Gabb Phone Step 1: Pick your plan & activate service Step 2: Pair your Gabb phone to […] The phone never worked properly from the start. –6:30 p. View complaints of Gabb Wireless filed with BBB. I contacted Gabb and got another watch with the warranty I thankfully paid for. Hope this helps!-Reagan Need help with something? Visit our support page to browse support articles, get help, or contact us. Browse our support articles and find answers to your questions. Ask Customer Support to preform a Network Reset to your line; You can reach contact Customer Support by chat on www. MT, and Saturday from 7:00 a. I have talked and chatted with several people from customer service and there is no update as to when this issue will be fixed. Customers are also responsible for shipping costs. , MT or Saturday from 7:00 a Reviews from Gabb Wireless employees about working as a Customer Service Representative at Gabb Wireless. location for my son. Cell Phone Equipment in Lehi, UT. com, or by phone at 385. The company believes there is a growing problem with kids having too much tech too soon, unlimited access to the intern Feb 10, 2025 · View complaints of Gabb Wireless, Inc. Have questions? Use our live chat found in the bottom right corner of your screen, or call or text us at (888) 903-7977. 6646; Direct Messaging on Facebook and Instagram How to Set Up Your New Gabb Watch 3e; Gabb Billing; How to Cancel a Gabb Line; Gabb Watch 3e; Gabb Messenger for Parents; Gabb Watch 3e Troubleshooting; Setting Parental Controls in the MyGabb App; How to Contact Gabb Support To disconnect a line(s) and cancel your service, chat with our Billing Support team through the Live-Chat feature in the bottom right-hand corner of our website gabb. Reset on Gabb Phone Gabb Phone 3 Pro Support. Gabb Discussions. Mar 4, 2025 · One downside of Gabb is the website. Job Title. See BBB rating, reviews, complaints, and more. Gabb Customer Service. Awful customer service. I got Gabb Watch #3 in the mail - still having the same issue. How to contact Gabb Wireless Dec 16, 2023 · Awful customer service. Thank you!-Reagan Jan 3, 2025 · They can be contacted by Live-Chat through www. 6646 Monday-Friday from 7:00 a. Mar 6, 2025 · Never use Gabb. They can be contacted by chat on www. They can be contacted Live-Chat through www. MT to have an agent assist you with canceling your line. For exchanges, please fill out this form . -3:00 p. 5 GB of Data. Explore and discuss any generation of Gabb Watch. 800. Sep 10, 2019 · How easy is it to set up your Gabb phone? Let’s show you! . Reset with Customer Support: Our Customer Support can preform many resets to help resolve this Contact Customer Support by Live Chat on www. MT; Hope this helps!-Reagan The average Gabb Wireless hourly pay ranges from approximately $16 per hour (estimate) for a Live Chat Agent to $39 per hour (estimate) for a Quality Assurance Supervisor. If you run into any trouble with the order process, please contact Customer Support by chat on www. We received my daughter's Gabb Pro 4 phone as an upgrade on Monday. Call into our Customer Support agents at 385. Your payment will be pushed through by our system. They can be contacted by Live-Chat through www. We are here to help. Jan 2, 2025 · My son is also having the same problem. Gabb Wireless, I am emailing in regards to the Gabb phone adding Gabb Wireless Verified account s o S p e n t o r d 6 e 0 g 2 9 1 t 0 2 u S e 1 6 0 3 u 4 0 1 8 r 1 t 0 b 7 4 f u 8 , t m p c 0 u e c 1 0 i 1 5 2 5 · Nov 1, 2024 · Once you have the new tab open, test to see if you are able to upgrade the plan again. Jul 27, 2022 · FAQ about the Gabb Phone and Gabb Phone Plus. com; Select the chat box at the bottom right hand corner of the screen ; Phone Call. Join the conversation. You can contact Customer Support by chat at www. Our Customer Support can be contacted by chat on www. I have also spent a few hours waiting to talk with customer service to get various problems resolved. You can Live-Chat with a Customer Support agent on our website at Gabb. Hope this helps!-Gabb Product Team Not BBB Accredited. The next step needed would be to work with Customer Support to ensure the device has activated fully. com for Lifeline eligibility criteria and applicable terms & conditions. If you have trouble with this process, our Customer Support team can help complete the change on their end. (Simply click the box below to copy) Reviews from Customer Service employees about working at Gabb Wireless. when done adding people click on "Create Group" on bottom of screen. 235. m Mar 12, 2023 · Director, Customer Support at Gabb Wireless . Gabb phones. You can also talk with our Customer Support team to personally cancel the request through chat at www. Jan 9, 2025 · Dear Gabb, Like many other Gabb customers this Christmas season, I connected my new Gabb phone to the MyGabb app before the deadline to receive the "free month of service. MT Gabb Wireless is on a mission to keep kids and families connected and protected. Get help with billing, account management, technical support and more. com , or by phone at 385. Visit www. , MT or Saturday from 7:00 a. This contest highlights kids who have accomplished great things by living beyond the screen. filed with BBB. For the sake of having a good purchase, do NOT go to this company, there is only 4 gb of ram in the 4 pro and is hogged up by MyGabb meaning on a hot day it will lag like crazy, Gabb messenger is labeled as malware on the phone, Gabb will only allow Gabb Music and no other music services, as well as An inaccurate Maps and Weather app Very restrictive settings (a reason the gps Jan 21, 2025 · Troubleshoot with Customer Support: Customer Support can further investigate this with you. I purchased a gabb 4 for my daughter How much do Gabb Wireless Customer Service jobs pay? Updated March 19, 2024. No social media. Do not waste your money or your time on this product or service. *If you continue to have trouble after these troubleshooting steps, you can contact our amazing Customer Support team by Live-Chat at www. An Overview of Gabb Wireless. The company believes there is a growing problem with kids having too much tech too soon, unlimited access to the intern Gabb Support Assistant (Beta) uses artificial intelligence to provide you with insights that will help you set up and enjoy your Gabb device and answer questions about parenting with tech. Most recently I spent 12+ hours via chat and phone calls with customer service trying to get one of the devices to pair after we received a replacement device because the Dec 1, 2024 · So how exactly does Gabb Wireless enable communication while protecting children? I put their service to the test in this in-depth review. Your child wants to participate in the Gabb Ambassador Search, but needs your permission to enter! Gabb Life’s mission is to encourage kids to #LiveBeyondtheScreen and #DoCoolStuff. Jul 15, 2024 · Resets with Customer Support: Our Customer Support can be contacted by chat on www. WardenCam Video Surveillance If your device does not respond to these troubleshooting steps, please contact our Customer Support to see if it qualifies for a Manufacturer Warranty replacement. Awful experience. Does Gabb Wireless get good service? Many customers have raved about the great coverage with Gabb wireless service for both text and calls, claiming they haven’t had any issues, even while traveling around the United States. Previously, Sterling was a Senior Manager, Customer Support at Pura and also held positions at Stubhub Pressbox, Sykes, SpinGo. The account says I only had a 1 year contract. 225. Truly low of you to try to discredit my review. The Better Business Bureau has 100s of complaints just like ours. 6/5 stars. com , or by phone call at 385. Gabb Wireless. Paid 1 year contract price for a year and when I tried to cancel they said I’m in a 2 year contract and have to pay my way out if it. Never use Gabb. I eventually discovered it myself. MT If you have further questions about the order status, our amazing Customer Support would be more than happy to help. As for software, the new software includes the ability to add up to 100 contacts, Keyboard, Speech-to-Text, Gabb Move, Mimic by Gabb, 3 new Gabb Go pets, Calculator, New Ringtones, 2 New Themes, 10 New Wallpapers, Gabb ID, Wi-Fi, Bluetooth, Quiet Times with Focus Mode and Silent Mode Schedules, and Volume Control. " However, it appears that Gabb is charging taxes anyway despite the cell service itself being free. Date of experience: November 20, 2024 I assure you it's there as Gabb Wireless takes $21. Jan 17, 2025 · Reset with Customer Support: Our Customer Support can further investigate the network in your area to see what could be causing this. Feb 17, 2025 · Gabb is the best product out there to keep my pre-and mid-teens accessible but also safe. com. I updated my review from 1 star to 3 stars for customer service. Gabb Wireless, Inc. Set up new lines, upgrade or replace your device, get help with troubleshooting, and find phone features. Gabb watches. The location on my daughter's watch stopped working 2 weeks ago. See jobs, salaries, employee reviews and more for Customer Support Representative careers at Gabb Wireless Questions about the Gabb Phone? Join our Director of Customer Support on a Facebook Live and get your questions answered! You can post questions in the chat, and we'll make sure to get cover them. Return all equipment acquired in connection with your activation, your Device, and/or accessory, along with proof of purchase and a completed Plans include a minimum of 1,000 Minutes, Unlimited Text, and 4. If you are currently experiencing this error, please contact Customer Support by chat at www. gabb. 922. Thank you!-Reagan May 18, 2022 · Learn about Customer Support Representative careers at Gabb Wireless. I have been on chat with Gabb's customer service for literally 2 hours at this point. Watch Faces Gallery #1 . Software. Hope this helps!-Reagan Click on contacts you wish to have on your group chat. Edit: Customer service reached out considering our recurring issues every couple months. m–3 p. Gabb employs a full Customer Support team ready to answer questions via text, call, or email Monday-Saturday. I just tried the airplane mode that someone commented above and my test message with a picture was sent. Visit Support Jan 30, 2025 · After an hour waiting to chat with customer service I was told my Gabb Watch issue was being escalated but the representative could not give me a timeframe for hearing back. Customer Support. The item must be sealed in its original packaging, if not, you’ll pay a $50 restocking fee. Jul 29, 2024 · What is Gabb Wireless’ Return Policy? Gabb Wireless offers a 15-day window from the time you receive their products to initiate a return. Discuss orders, bills, subscriptions, and more. How to Set Up Your New Gabb Phone 4 or 4 Pro. Gabb Wireless aims to provide children with a basic phone that has all the key features parents need, while eliminating components that could pose risks. Mar 6, 2025 · Edit: Customer service reached out considering our recurring issues every couple months. Thank you for working with our team to get this Share and upvote ideas for Gabb product improvements. Sterling Turley is a Director, Customer Support at Gabb Wireless based in Lehi, Utah. I bought the Gabb 4 phone in early December 2024. I appreciate their customer service as they’ve always been kind and trying to offer help. -6:30 p. Contact Customer Support by Live Chat on www. United States. Read about their experiences and share your own! | Read 81-100 Reviews out of 425 Dec 11, 2024 · With the MyGabb app, you can quickly call, message and locate all of your Gabb Wireless phones. Read about their experiences and share your own! | Read 21-40 Reviews out of 435 If you purchased a Gabb Phone without choosing the port-in process at checkout, our Customer Support team can certainly create a transfer request for you when you have the new device in hand. The latest issues is Gabb Music not working because it says the GabbID app is not logged in, which it is, and Gabb is looking into it. Chat with us on our website during live support hours Monday-Friday from 7:00 a. Oct 28, 2024 · Reviews from Customer Service employees about working at Gabb Wireless in Lehi, UT. Hope this helps! -Gabb Product Team You can contact Customer Support by chat at www. We also have a robust library of helpful articles and videos about common Gabb Phone questions so you can find answers as Gabb Wireless is on a mission to keep kids and families connected and protected. I asked customer service twice…. Jan 21, 2025 · Please reach out to customer service via chat on our website if you have any further questions. BBB helps resolve disputes with the services or products a business provides. Ask questions. MT. of America d/b/a StandUp Wireless. Location. If you are having trouble sending or receiving MMS messages on the Gabb Phone 4 Pro, a reset to the MMS setting may need to be done by our Customer Support. ***** website says you can cancel via chat or fill out a form. Contact Gabb Support & learn about our upgrade & referral programs. Our Customer Support team has several different points of contact: Live-Chat. Gabb Wireless employees rate the overall compensation and benefits package 3. Salary information comes from 23 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Search for answers on our support pages and within our knowledge base. once in chat and once on phone call. blinu dijyaz ycsdjt vxk utfts gbicl kpiagoxed lqfl grre dhihcg rahr ucrr ycg mwk kskpr